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"8 Pillars: No Contract, No Problem"

8 key ways to invest in your customers in order to retain business and grow your revenue.

This article puts forwards the retention strategies that will bridge the gap between what telecom companies think consumers want and what research has shown they need. Telecoms IQ weighs up the benefits and ROI of retention and loyalty programs to better understand why, when and how to invest in your customers in order to retain business and grow your revenue. 

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