- Agency 100
- Partner Content
Learn how Roto-Rooter transformed its fragmented customer service center into a nationwide application and improved the company's bottom line by saving time and money.
Roto-Rooter needed to improve the efficiency of its radio-based dispatch system for service technicians. Using ASNA Visual RPG and DataGate from BluePhoenix, Roto-Rooter was able to build a new Web services-based “service-dispatch” application and equipped its technicians with GPS-enabled mobile phones to better automate its dispatch processes. This case study describes how the new application system allows Roto-Rooter to:
Offered Free by: Blue Phoenix
See All Resources from: Blue Phoenix
This download should complete shortly. If the resource doesn't automatically download, please, click here.